Return & Refund Policy
Return & Refund Policy
We have a 30-days return policy, In accordance with our legislation and called the right of withdrawal, any customer wishing to return their order has 30 days from the date of receipt of the order to come forward and initiate their return. Postal mail (UPS) is authentic. we receive returns in : United States
To start a return, you can contact us at support@skyblueapparel.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you have question, contact us:
179 St Rt 508, West Liberty, Ohio 43357,United States
support@skyblueapparel.com
Call: +1 614-209-6520
US customer service is open
Monday to Friday, from 10 am to 6 pm
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Otherwise we will decide as non-returnable.
Do you accept returns?
✅ Yes, We accept returns for defective and non-defective products
Under what product condition do you authorize returns?
✅ New products
Do you accept exchanges?
✅ Yes, We accept exchanges
How can customers return products?
For defective products
✅ Customer responsibility
For customer remorse
✅ Customer responsibility
What is the restocking fee?
✅ No restocking fee
How much will customers pay for return shipping?
✅ No cost
Refund processing time
✅ 3-5 Business Days
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method in 5 Business Days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
For Further Question:
179 St Rt 508, West Liberty, Ohio 43357, United States
Contact Email: support@skyblueapparel.com
Contact Phone: +1 614-209-6520